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SHIPPING & RETURNS

SHIPPING POLICY

  • Processing Time: Orders are typically processed and shipped within 1-2 business days.

  • Shipping Costs: We offer free standard shipping on all U.S. orders over $50. For orders under $50, a flat rate of $4.95 applies.

  • Estimated Delivery:

    • Standard Shipping (U.S.): 2-5 business days after processing.

    • Expedited Shipping: Rates and times are calculated at checkout.

RETURN & EXCHANGE POLICY

Return Policy: Our 30-Day Satisfaction Guarantee

Your satisfaction is our top priority. We stand behind our product, and if you are not completely satisfied with your first purchase of REVIBE, we offer a hassle-free return.

  • Opened Products: You may return one opened bottle of REVIBE within 30 days of the purchase date for a full refund of the product price.

  • Unopened Products: All other products in your order must be returned in their original, unopened condition to be eligible for a refund.

  • How to Initiate a Return:

    1. Email our customer support team at info@r3genix.com with your order number and the reason for your return.

    2. We will provide you with a Return Merchandise Authorization (RMA) number and a return address.

    3. Mail the product back to us with the RMA number clearly marked on the package.

Important Notes:

  • Shipping costs are non-refundable.

  • If your package arrives damaged or you received the wrong item, please email us with a photo of the issue within 48 hours of delivery for a complimentary replacement.

  • We are unable to accept returns for products purchased from a third-party retailer.

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